Touchpad problem

ezharbakar
ezharbakar Member Posts: 3 New User

After I clean format laptop tu windows 10, I can install touchpad driver but at device manager only detect HID-compliant mouse onlyUntitled.png

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    ezharbakar,

     

    Woudl you please provide the specific model you are having issues with? Smiley Happy

  • ezharbakar
    ezharbakar Member Posts: 3 New User
    My model is Aspire E5-571G
  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    ezharbakar,

     

    Thanks, I would try removing the touchpad drivers and letting the operating system install them again. You can also check the BIOS to see if your touchpad is set to Advanced or Basic, since this system has a Precision Touchpad. If that function is missing, you may want to check and make sure you have the most up to date BIOS loaded as well, just in case.