ACER ASPIRE E1-471: UPDATE BIOS CRASH

SharkTEch
SharkTEch Member Posts: 2 New User
edited August 2023 in 2019 Archives

HELLO, I NEED HELP ON THIS.

 

I WAS UPDATING BIOS FROM ACER ASPIRE E1-471 FROM VERSION 2.11 TO 2.18 BUT GOT CRASH, NO MORE NORMAL POWER ON.

 

 

 

WHEN UPDATING USING ORIGINAL FILE FROM ACER SUPPORT WEBSITE, THE LAPTOP REBOOT FROM WINDOWS, POWER ON INTO A DOS LIKE PAGE AND SHOW IN SCREEN...

 

UPTATING:

 

ACTUAL BIOS VERSION: ZQS 2.11

 

NEW BIOS VERSION: ZQS 2.18

 

PROGRESS....:  0 %   AND REACH WITH SUCCESS TO 100%

 

AFTER THAT, THE LAPTOP REBOOT AGAIN AND POWER BLUE LED IS ON BUT NO SCREEN....

 

AT LAPTOP START, HARD DISK MAKE NOISE OF POWERING ON AND SO. 

 

NO SCREEN, THE LAPTOP IS FREEZE.

 

 

AT BACK SIDE INFORMATION OF THIS LAPTOP, THE PAPER SAYS:

 

Aspire E1-471-6683

MODEL NO.: ZQT

.....

SNID: 31300078979

 

So, Original  BIOS was ZQS  but  the model says ZQT?????

 

 

I not found service manual for this model, so cannot move by myself too much.

 

 

I found some instructions about usage of USB Stick with combo of FCN + ESC + Power Buttom...

 

Using files with .FD extension inside USB Stick.

 

I tried 1 for test and the thing hapens like users said.

 

Power Led blinks, USB Stick BLinks for couple seconds and LapTop Restart.

 

BUT STILL FREZZY.

 

 

I believe that I`m using the wrog .FD file.

 

The ACER support site not have any .FD file for this model (or any other kind of file, unstead .EXE one)

 

 

 

Can you ACER Support Help me????

 

 

 

Thanks, It`s a client of mine  laptop, I am kind of scared right now.   Smiley Happy

Best Answer

  • SharkTEch
    SharkTEch Member Posts: 2 New User
    Answer ✓

    OK, Thanks for reply.

     

    I got the sollution and will share with you now.

     

    [edited to comply with guidelines]

     

    YOU WILL NEED TO FORMAT A USB-STICK   WITH FAT(16) PARTITION STYLE.

     

    -------

     

    NOW THE SECRET OF .FD FILE

     

     

    YOU NEED TO PUT IN USB STICK THIS FILE WITH EXTENSION .FD, BUT ACER DOWNLOAD SITE ONLY HAVE .EXE FOR INSTALLATION, SO YOU GO TO ANOTHER COMPUTER (INCOMPATIBLE WITH ASPIRE E1 VERSION) AND EXECUTE THE FILE....

     

    YOU WILL RECEIVE A ERROR MESSAGE, BUT NOT CLICK ANY BUTTON NOW.

     

    NOW, OPEN WINDOWS EXPLORER AND GO TO  C:\USERS\(USER ACCOUNT)\AppData\Local\temp\7zS4F0C.tmp

    INSIDE THIS FOLDER YOU CAN GET THE HOLY .FD FILE  (MAYBE ZQS.FD)

     

    COPY THAT TO USB STICK AND CLOSE THE ERROR MESSAGE. (FOLDER WILL DISAPEAR AFTER THAT)

     

     

    WITH THE FILE INSIDE THE SUB-STICK, FOLLOW MANUAL INSTRUCTIONS.

     

     

    BASICALY:

     

    Steps for BIOS Recovery from USB Storage

     

    To Create a Crisis USB key, perform the following:
    1.Format the USB storage disk using the Fast Format option.
    2.Save ROM file (file name: ZQS.fd) to the root directory of USB storage. Make sure that there is no other BIOS file saved in the same directory.
    3.Plug USB storage into USB port.
    4.Press <Fn + ESC> button then plug in AC power.
    5.The Power button flashes once.
    6.Press Power button to initiate system CRISIS mode.
    7.When CRISIS is complete, the system auto restarts with a workable BIOS.

     

    AFTER THAT


    8.Update the latest version BIOS for this machine by regular BIOS flashing process.

     

     

     

    MAYBE YOU WILL HAVE ANOTHER PROBLEM LIKE ME, AFTER RECOVER FROM CRISIS, BIOS NOW SHOW ANY HARD DISK, SO YOU NEED TO UPDATE BIOS AGAIN USING ANOTHER TOOL LIKE MINI_XP FROM HIRENSBOOT FIXITURE HELPER.  

     

    BUT THIS IS ANOTHER CONVERSATION.

     

     

    THANKS FELLOWS.

     

     

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    search for e1-431, they share the same service manual.

    I'm not an Acer employee.
  • SharkTEch
    SharkTEch Member Posts: 2 New User
    Answer ✓

    OK, Thanks for reply.

     

    I got the sollution and will share with you now.

     

    [edited to comply with guidelines]

     

    YOU WILL NEED TO FORMAT A USB-STICK   WITH FAT(16) PARTITION STYLE.

     

    -------

     

    NOW THE SECRET OF .FD FILE

     

     

    YOU NEED TO PUT IN USB STICK THIS FILE WITH EXTENSION .FD, BUT ACER DOWNLOAD SITE ONLY HAVE .EXE FOR INSTALLATION, SO YOU GO TO ANOTHER COMPUTER (INCOMPATIBLE WITH ASPIRE E1 VERSION) AND EXECUTE THE FILE....

     

    YOU WILL RECEIVE A ERROR MESSAGE, BUT NOT CLICK ANY BUTTON NOW.

     

    NOW, OPEN WINDOWS EXPLORER AND GO TO  C:\USERS\(USER ACCOUNT)\AppData\Local\temp\7zS4F0C.tmp

    INSIDE THIS FOLDER YOU CAN GET THE HOLY .FD FILE  (MAYBE ZQS.FD)

     

    COPY THAT TO USB STICK AND CLOSE THE ERROR MESSAGE. (FOLDER WILL DISAPEAR AFTER THAT)

     

     

    WITH THE FILE INSIDE THE SUB-STICK, FOLLOW MANUAL INSTRUCTIONS.

     

     

    BASICALY:

     

    Steps for BIOS Recovery from USB Storage

     

    To Create a Crisis USB key, perform the following:
    1.Format the USB storage disk using the Fast Format option.
    2.Save ROM file (file name: ZQS.fd) to the root directory of USB storage. Make sure that there is no other BIOS file saved in the same directory.
    3.Plug USB storage into USB port.
    4.Press <Fn + ESC> button then plug in AC power.
    5.The Power button flashes once.
    6.Press Power button to initiate system CRISIS mode.
    7.When CRISIS is complete, the system auto restarts with a workable BIOS.

     

    AFTER THAT


    8.Update the latest version BIOS for this machine by regular BIOS flashing process.

     

     

     

    MAYBE YOU WILL HAVE ANOTHER PROBLEM LIKE ME, AFTER RECOVER FROM CRISIS, BIOS NOW SHOW ANY HARD DISK, SO YOU NEED TO UPDATE BIOS AGAIN USING ANOTHER TOOL LIKE MINI_XP FROM HIRENSBOOT FIXITURE HELPER.  

     

    BUT THIS IS ANOTHER CONVERSATION.

     

     

    THANKS FELLOWS.

     

     

  • yusika
    yusika Member Posts: 1 New User
    can windows 10 install on acer e-471 
  • Labbeck_AMFs
    Labbeck_AMFs Member Posts: 1 New User

    i have acer aspire e1-471-32322G50Mnks. and i want to upgrade my ram and hdd, please any one tell me about what must i do to : 1. i want buy hdd 2TB  , is that support and what about the size 2,5 / 3,5 inch.
    2. where i can buy for more lower price with good quality .