E1-470 built-in cam not working/not detected.

misszoya
misszoya Member Posts: 1 New User

Hi! I have an aspire E1-470, 64 bit, windows 8.1. I have owned this laptop for a year and 2 months. The problem is the camera. 2 days ago, I attempted to video call a friend and it said that i have to connect a camera. At first I thought it was the app's problem, but when i opened my camera app to check, it said that i also needed to connect a camera first. I really have no idea what tha problem is, and i need a fix because i need it to conduct tutoring lessons. Thanks in advance! Smiley Happy

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    misszoya,

     

    There should be some drivers for the camera listed under the imaging device section in the Device Manager. Remove the drivers and restart the computer to see if it installs and gets it working for you.