Acer Switch 10 E dock (new) drive pairing problem

perfection
perfection Member Posts: 9 New User
edited March 2023 in 2015 Archives

My 1 TB WD hard disk in the docking keyboard was had to be replaced as the earlier one turned faulty (i was not getting initialized).  Th eearlier disk was the one paired. For Acer SwitchLock to work i need to be able to reset the paring and make my laptop accept and pair with the new (repalced) disk.  How may I do this?   

Answers

  • isb
    isb Member Posts: 1 New User

    My case is a bit different -- after resetting Windows 10, the HDD won't pair anymore.

     

    I found two things that resolved my problem.

    (1) Updating BIOS to v.1.09 (Add [Cancel the paring of Pad & Dock] item in BIOS setup menu).

    (2) Installing Quick Access Application v.2.00.3008.

     

    Both can be downloaded from Acer's support site. Hope this helps you more or less.

     

    Mine is Acer Aspire Switch 10e (SW3-013) on Windows 10 32-bit.

     

    Good luck!