touch pad and keyboard problem

reuben
reuben Member Posts: 1 New User

hi guys i really need your help my laptop acer aspire e5-411 is in trouble my touch isn't working if press the button fn+f7 after that pressing my whole keyboard isn't working too... pls explain brief why is this happen to my 4 months old laptop.. thank...Man Sad

 

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    reuben,

     

    Has it ever worked correctly, it could be a software issue. If it did work normal, you can perform a system restore to when it was working and go forward from there.