help to repair main camera w511

hasanmaulana
hasanmaulana Member Posts: 4 New User

help me..

Answers

  • Bavega
    Bavega Member Posts: 30 Troubleshooter

    Could you describe your problem a bit more in detail?

     

    Are you experiencing software/driver problems or a hardware problem?

  • hasanmaulana
    hasanmaulana Member Posts: 4 New User

    when i launch the camera, main camera only shown blank display with function button of shot, switch camera, etc.

    when i take the pict by thus camera there is no pict recorded by its camera except the second camera.

  • hasanmaulana
    hasanmaulana Member Posts: 4 New User

    the driver it seem working properly, i already tried to remove driver and reinstalled but still not working

  • Bavega
    Bavega Member Posts: 30 Troubleshooter

    Which software are you using? Skype, Windows camera app, Acer Crystal Eye, something else? Try all of these as they are free.

     

    Have you tried switching camera within the software?

  • hasanmaulana
    hasanmaulana Member Posts: 4 New User

    all software / app that using the main camera have same problem, camera not working.

    it seem there is no camera installed. is it possible the camera was broken?

  • heston
    heston Member Posts: 21 New User

    I have the same problem on my switch 10e, the main camera doesn't work but front camera does

     

    did you have any luck in finding a solution to the problem?