Hi im new and having problems with windows 10 on my aspire e11. Critical error i cant do anything??

granny-momo
granny-momo Member Posts: 1 New User

I installed windows 10 on my aspire e 11 a couple of weeks ago everything has been ok until yesterday. I cant do anything on it the only thing that comes up on the main screen is Critical Error Start menu and Cortana aren't working.We'll try to fix it the next time you sign in.

i really rely on my computer as im disabled and use it ever day and night and unfortunetly i cant do anything so please can you help me out anyone please?????

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    if you have Avast as antivirus, uninstall it.

    or 

    press windows key logo + x

    select Control Panel

    In the control panel go to system and security > power options > change what the power button does. Uncheck "turn on fast startup". Restart your PC

     

    and check if this fixed your issue.

    I'm not an Acer employee.