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I recently noticed that my laptop no longer plays sound, either through the speakers or through headphones. The icon says that there's "no speakers or headphones plugged in".
I've checked the Sound settings, and the Realtek audio output (I can't remember the exact name of the device) was missing. So I went to the Device Manager and the only thing under Sound is the ATI High Definition Audio Device. I'm not using HDMI so it's not what I'm looking for.
Windows support told me to re-install the Realtek drivers from my computer's manufacturer, but I've recovered the drivers for the Realtek device through Acer's Recovery Manager and re-installed them. My sound still doesn't work. For good measure I uninstalled and re-installed the drivers directly from Realtek's website, but no improvement.
I'm really running out of options here, since Windows basically told me they couldn't do much to help me. I'm hoping someone here could help me figure out what's wrong with my laptop.
My laptop is an Acer Aspire 5542 running Windows 7 Home Premium, 64 bit.