When trying to create DVD Factory Default Backup Discs on my Gateway EC54 laptop, I get the following message with a DVD+R DVD formatted disc (formatted using the default formatting settings): "Please insert a blank DVD into the optical drive, then press OK to continue".
If I try to use an unformatted disc, I get the following message: "unsupported disc format. Please insert a balank DVD into the optical drive, then press OK to continue".
What type of Disc and formatting do I need to make the back up discs?
If I attempt to upgrade to Windows 10, but the upgrade fails, will the Factory Default Discs allow me to recover the original 64 Bit Windows 7 Home Premium operating system and retain the non-operating system files on that are on the hard drive?