Aspire Switch 11 SW5-171 trackpad freezing intermittently

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BarryB11247
BarryB11247 Member Posts: 2 New User

I had this problem on Windows 8.1. Upgraded to Windows 10. Still same problem. Any suggestions? Love the machine but this is extremely annoying and it's getting worse.

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon
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    BarryB11247,

     

    Remove the installed drivers and restart to let Windows install them, see if that resolves the issue.

  • KEHinWA
    KEHinWA Member Posts: 40 Devotee WiFi Icon
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    Loose cable.  I have a switch...11. now my kids..  Sent it back.. came back fixed . said they reseated the cable.  But it started again.. So I opened it and did that and it fixed it.  Kid has not complained since so I assume it is OK.

  • BarryB11247
    BarryB11247 Member Posts: 2 New User
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    Thank you both. It's been working for the last week and a half so I haven't messed with it. If I do open it up, what does the cable look like and how does one reseat it?

  • KEHinWA
    KEHinWA Member Posts: 40 Devotee WiFi Icon
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    Its a small ribbon cable the connector that has a little lock lift level.  This boardmount locks can be broken dont force them