Hi there,
I upgraded my Aspire S7-392 to Windows 10 a few weeks ago, and while most things seem to be working fine, the driver for the Intel (R) HD Graphics Family display adapter has had the yellow exclamation mark of 'something's wrong' next to it ever since. I'm now unable to plug my laptop into the external monitor I use for work (as nothing happens when I do so), and graphics performance is visibly slowed down (to the point of unusability) when playing even fairly low-demand games.
All of which would seem to indicate that there's a pretty major problem with the drivers. I spent literally 10 hours on the phone to Microsoft customer service trying to figure out the issue, but all they could tell me after a fairly intensive investigation was that they didn't know what the issue was, and to wait for driver updates from Acer or Intel.
I have the latest driver from the Acer support website installed (although there doesn't seem to be one specifically for Windows 10), and I've rolled back and updated and tried several versions of the drivers from there, but all seem to have the same issue.
I also downloaded the Windows 10 drivers from Intel that are supposedly specifically for my processor and graphics setup, but when I try to install them, it says that my computer doesn't meet the requirements (which is pretty confusing when I have the exact hardware the driver is designed for).
I've searched these support forums for other Aspire S7 users having similar problems, and for people with Intel (R) HD Graphics Family setups experiencing similar problems, but can't seem to find anything.
Apologies if this has actually been discussed elsewhere, but any help at all with this issue would be appreciated. Windows 10 has been out for a while now, so I was hoping a solution had been found for this, since there must be quite a few S7 users out there.
Anyway, thanks in advance for any thoughts/tips,
Oli
