Aspire E 15 Touch (E5-511P) Touchpad stopped working

Hi there!

I have an 11 month old Aspire E15 Touch (which apparently is officially an "E5-511P". The touchpad has working fine but it suddenly stopped working.

I've rebooted the computer but this had no effect.

I went in to Device Manager and the only mention of "Touchpad" was under "Human Interface Devices" as a "HID-compliant touchpad". When I clicked on it said "this device is working properly". I clicked on the driver tab and then update driver but it told me that the driver I had was the best driver (after a search).

I decided then to uninstall the driver, which I have now done and the "HID-compliant touchpad" no longer appears. I've done a search of the net but it seems there are different types of touchpads for this model (?).

Many questions:

- I initially ruled out hardware fault because the computer said the "HID-compliant touchpad" was working. Have I made a mistake in believing this?

- How do I find out what type of Touchpad my machine has?

- If I find the correct brand of Touchpad, where should I save the driver (if I can download it)?

PS running WIndows 8.1 64-bit.

Thanks

Damian

Accepted answers

IronFly

have you tried pressing Fn+F7?

All comments

IronFly

have you tried pressing Fn+F7?

737red

Hi Iron Fly

Yes and nothing happens. I can't recall whether i did this before uninstalling "HID-compliant Touchpad"......so may be this was the solution to the original problem (although I'm pretty sure I tried it before uninstalling). However the current problem may be that the TouchPad has been uninstalled....