Network/Wifi/cardreader driver issue after upgrade to windows 10.

BvR
BvR Member Posts: 4 New User

I encountered a serioes problem with Travelmate 5730 and 7730. Broadcon Netxtreme network connection, Intel 5100 Wifi and Jmicron memorycard fail, all connected to the PCI bus.

Looks like an old problem with the intel chipset driver reappearing. (In windows 7 this updated driver had to be installed to connect the memorycard reader to the system).

Tried the windows 7 driver, but it refuses to install.

 

In my opinion, it is Acers obligation to its customers to have intel provide an updated driver which solves the problem with the intel 4 series express chipset, which is installed in many Travelmate, Aspire and Extensa machines.

Acers position "Intel does not support this driver anymore and we will not come with a solution", is in myn opinion unacceptable. In practice it comes to this: You payed your mony, now you have a problem, you are on your own.

It might be wise to start an acer user group to apply leverage on Acer to solve common problems with drivers.

Anybody interested?

 

I am also looking at drivers published by other manufacturers to see if they have a fix for this problem. They might have a usergroups with more leverage.

 

Please note that broadcom has an updated driver for the Netxtreme connection, but due to the intel flaw with the intel 4 series express chipset, the driver does not work.

 

Will keep you guys informed.

Answers

  • padgett
    padgett ACE Posts: 4,532 Pathfinder

    If you look at my description of the Intel DPTF problem, I describe how to force an older driver to load.

  • BvR
    BvR Member Posts: 4 New User

    Hi Padgett,

     

    The message in the drivers log is "requires further installation" does your solution cope with that? and where can i find that solution.