Hello everyone,
Since this thread got closed (http://community.acer.com/t5/S-and-R-Series/Synaptic-Touchpad-Drivers-not-Installing-correctly/td-p/277374 with over 7000 views, 33 replies and no solution provided, I'm making a new thread in an effort to find a solution for my and many other peoples problem of not being able to access synaptics touchpad settings.
I have an acer vn7 571G 595Z with windows 8.1 (64 bit). The issue is that I can't access the synaptics touchpad settings to configure stuff. When I open mouse properties, there is no tab with synaptics settings. I have installed synaptics touchpad driver (18.1.22.2_W81x64, from synaptics official site) and it says the installation goes succesfull, but there is still no tab with synaptics touchpad settings showing.
I have also checked if my touchpad is from a different manufacture, but that's not the case. I dont have any ETD ware or ELAN software installed. Also in device manager, under mice and other pointing devices it only shows a HID-compliant mouse. Under Human Interface devices there is Synaptics HID Device (which seems to be the touchpad?).
In the last thread some people pointed out that it might have something to do with the 'precision touchpad' which might be blocking access to synaptics settings and only allowing users to acces the windows touchpad settings.
Has anybody got a solution for this? Would be greatly appreciated.
