travelmate 8481t - fingerprint problem

mostafaalsaady
mostafaalsaady Member Posts: 1 New User

Dear all

 

i have acer travelmate 8481t model

 

my hdd was dameage and i replace the hdd and reinstall windows 7 64B 

and all the driver where installed ok 

 

but in installed acer bio protector when i open the setup wizard for it

i got error message (unable to detect fingerprint device) 

and the finger print device is active and the driver installed ok 

 

what is the problem?

 

please your help