Acer switch 10 does not auto rotate on windows 10

necrhurse
necrhurse Member Posts: 1 New User
in 2016 Archives

after installing windows 10, the auto screen rotate has ceased functioning. though it works perfectly well on windows 8.1.  And I can't seem to find the option to activate it on the display settings like what they show on youtube. need help on this. thanks!

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    necrhurse,

     

    Remove the tablet from the dock and try this to see if that fixes it.

  • Tommiflux
    Tommiflux Member Posts: 2 New User

    I had the same problem and what I did first was try to reinstall just the (Kionix) G Sensor Driver which I downloaded from the Acer Switch 10 support site.

    But that didn't help. 

    What did help though was doing the following:

    1) First I uninstalled the G Sensor Driver (from Windows Button/Settings/System/Apps & Features and click on Kionix Driver and select uninstall).

    2) Then I download the current version of the (Kionix) G sensor driver from the Acer Switch 10 support site and installed it.
    3) After that I downloaded the Intel Platfrom driver installer (i.e. display driver) from the Acer Switch 10 support site and installed it (since I already had it installed this reinstalled it).
    4) At this point Windows is once again able to figure out wether I am rotating the device or not. However it won't yet rotate the screen when I rotate the device because "lock rotation of this display" option is enabled. To disable it click on Windows Button/Settings/System/Display/"Lock rotation of this display". Now the screen should rotate again when the device is rotated.

  • Tommiflux
    Tommiflux Member Posts: 2 New User

    Seems the solution I suggested above didn't work after all and after a short while screen rotation stopped working again.

    So I tried another solution which fixed everything: I performed a complete factory reset of Windows 10 i.e. reinstalled Windows. You can do this in Windows 10 from Settings --> Update & Security --> Recovery --> Get started. https://youtu.be/9YvbQqjBM2M

    After Windows has reinstalled the touch screen controls and display rotation won't work until you have let Windows check for and install all the automatic updates. Once all the Windows updates are installed everything should work perfectly (even screen rotation). You don't need to download and install any additional drivers.

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