I am repairing my friends laptop who is NOT technical and did not make restore discs. Microsoft wants you to go to the OEM (Acer) but Acer does not offer the download. Yes, i have the Serial number and ID. I need Windows 7 Home Premium 64 bit version. I have the Serial number on the bottom of the laptop. Its and Acer Aspire. You would THINK Acer would have a download available. I GET that the pc is out or warranty so they won't talk to me.
I KNOW Microsoft took all their download links down. They want you to get it from the manufacturer who won't talk to me. I DO get that. How can these people NOT provide this at Acer?
I certainly can SUPPORT and fix their pc if only i had the tools available. I'm not looking to pay their third party who can't help me. I have the product code on the bottom of the PC. They should at least have this available if you log in and go to downloads under OS (there is a tab with Nothing).