Aspire 5755 dolby upgrade from windows 10 upgrade?

PittfarmPittfarm Member Posts: 9

I'm seeing some similar issues on the forum, but not exactly my laptop model.  I have an Aspire 5755 and upgraded to Windows 10.  How do I find out what version of dolby I have as I did try to upgrade?

 

I was getting this error:

"The current Dolby audio driver version is 7.2.8000.17 and the software application expects driver version 7.2.7000.4.  Please install a valid driver and software application combination."

 

Can anyone please lend some advice?  Thanks!!

 

Wendy

FAQ & Answers

  • brummyfan2brummyfan2 ACE Posts: 20,029 Trailblazer

    You don't have Dolby now, once you upgrade to Win10, it's gone. NM, go to acer support site in your region, download Realtek Audio Driver( Win 8/8.1).

    Go to Device manager, right click Realtek Audio under Sound, click properties and uninstall the driver.

    Extract the downloaded driver and install the Driver by running Setup file as admin.

    Install "DolbyHometheatre.msi" which is in the extracted folder.

    Hope that helps.

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