I have an SW5-012 running Windows 8.1 where the touchscreen stopped working.

wrhodesiii
wrhodesiii Member Posts: 2 New User
edited March 2023 in 2015 Archives

I've looked at the system information and it states no pen or touch input is available for this display. How can that be when I was using the touchscreen last time I booted the computer. I appreciate any assistance.

Answers

  • billsey
    billsey ACE Posts: 35,080 Trailblazer

    It is possible the cable came loose internally. That would give you the symptoms suddenly...

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • wrhodesiii
    wrhodesiii Member Posts: 2 New User

    Anything's possible, but how would I check? The tablet has no visible screws.

  • billsey
    billsey ACE Posts: 35,080 Trailblazer

    If you are within warranty I wouldn't bother, just send it in for repair. If you are out of warranty start by searching for a youtube tear down...

    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.