Z1-621 problems

Have a new Z1-621 all in one (2 months old) has been updated to windows 10. Touchscreen keeps going funny as in shows a long line of ghost circles on right hand side and my cursor. keeps opening and closing programmes and zooms in and out on its own. very hot on right hand side of screen when this happens. onced cooled down circles go and everything works ok again. Not running lots of programmes when this happens, could just be opening a document to print or opening an image. is this a hardware issue?

FAQ & Answers

  • -Justin-Justin Member Posts: 2,362 Skilled Specialist

    andymartinis,

     

    The upper right hand side has all the motherboard and I/O connections (USB, HDMI, power, etc.), what all do you have plugged in to those ports when this happens?

     

    Does the issue occur if nothing (other than power) is plugged in to those ports?

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