I use my laptop in two locations. Twice the hard drive has come loose, giving me the "no bootable drive" the first time I took it back to the geeks, they said it was just loose, but somehow I lost everything and had to reinstall the operating system myself or pay $150. The second time, I took it apart and put the hard drive back in place. It works fine, I lost nothing and It cost nothing. The laptop does not get dropped or tossed around and I transport it in a soft side briefcase. Is there a fix to keep the drive from coming loose. This a V-3 472P. I like it and it is just the right size and weight for the volunteer work I do.