can w8.0 be updated to W10 without upgrading to W8.1

jackrob49
jackrob49 Member Posts: 2 New User

Is there any way to get the free W10 upgrade if you have not been able to upgrade to W8.1 from 8.0?

Answers

  • jackrob49
    jackrob49 Member Posts: 2 New User

    It got the installation started but right after it starts [several minutes] an error message that "Modern Setup Host has stopped working" appears and the installation is stopped.  The reason I could not install 8.1 was it would stop with a "error 0xc000005".  I do not know if these are related or not but I am still stuck on windows 8.0.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    it's related.

     

    is windows updated with windows update?

     

    a factory reset and download of all windows updates can help solve your issue, probably something went wrong on past windows updates.

    I'm not an Acer employee.