After installing Windows 10, Wireless WiFi connection now intermittent. How to fix?

B0654dpl
B0654dpl Member Posts: 1 New User

I have an Acer Aspire V5-571P-6454. Model MS2361. After installing the Windows 10 upgrade, I am now having problems with my Wireless WiFI connection. It has become intermittent and is unreliable. What should I do to stop this? 

Answers

  • JaapDJ
    JaapDJ Member Posts: 15 Troubleshooter

    Unfortunately the Acer support site does not list Windows 10 drivers for this model. So you'll need to determine what brand/model of WIFI hardware is inside. You could give the Acer vendor detection tool a try: http://global-download.acer.com/SupportFiles/Files/HWID/APP/HWVendorDetection.exe#_ga=1.118719882.244183942.1440066583

    If you can find brand/model of the WIFI hardware, you could do a Google search (or check the manufacturer site directly) for an updated device driver for Windows 10. If you can find one, uninstall the old device driver from the device manager and install the new one. Hope this helps, good luck.