Error 80070005 - updating switch 10 win 8.1 to win 10

rvanenk
rvanenk Member Posts: 2 New User

Hi,

 

I'm having trouble updating my acer aspire switch 10 (32gb SSD).

 

Because of the lack of space on the disk I'm using an USB (16gb) as a extra storage.

 

I have tried:

- windows update to win10

- update from USB (using media creation tool)

- using USB 16 GB (in dockingstation)

- using micro sd card 16gb (in tablet)

 

Each attempt results in the same error. the installation does not get beyond 13% (black screen with percentage).

Then the original installation of win8.1 returns.

 

Anyone ideas?

 

Are there successful upgrades for the switch 10?

 

Thanks

Best Answer

  • rvanenk
    rvanenk Member Posts: 2 New User
    Answer ✓

    Solved

     

    The sollution to the problem is to use a OTG cable with USB stick and connect it to the screen (tablet) using the micro usb port.

     

    Then Windows 10 updated without problems.

Answers

  • rvanenk
    rvanenk Member Posts: 2 New User
    Answer ✓

    Solved

     

    The sollution to the problem is to use a OTG cable with USB stick and connect it to the screen (tablet) using the micro usb port.

     

    Then Windows 10 updated without problems.

  • Markio
    Markio Member Posts: 11 New User
    Uninstall all drivers and perform an upgrade to Windows 10 using this tool:
    When the installation being started, under "Choose what to keep" select the option "Nothing (everything will be deleted, including apps, files and settings)"
  • Cory-Acer
    Cory-Acer Administrator Posts: 1,449 Community Administrator

    Markio wrote:

    Uninstall all drivers and perform an upgrade to Windows 10 using this tool:


    When the installation being started, under "Choose what to keep" select the option "Nothing (everything will be deleted, including apps, files and settings)"


    Careful, using this method would not allow for the Windows license to be trasferred to Windows 10.


    Cory