Acer Aspire E5-511 Thought it was too good to last. Laptop switches off when charging?

Barnov
Barnov Member Posts: 11 New User

Battery was down to 65% so I plugged in and switched on charger, screen went blank and laptop switched off.   Switch charger off and laptop will come on again.   Catch 22 situation.   I am starting to regret buying another Acer Aspire.  Would appreciate some help?

Best Answer

  • Barnov
    Barnov Member Posts: 11 New User
    Answer ✓

    Took machine back to Currys, Ollie fixed it in a matter of minutes, fault due to Windows 10 updating and drivers - fixed by adjusting brightness.

Answers

  • Barnov
    Barnov Member Posts: 11 New User
    Answer ✓

    Took machine back to Currys, Ollie fixed it in a matter of minutes, fault due to Windows 10 updating and drivers - fixed by adjusting brightness.