My acer liquid s55 can't charged and cannot be turned on#the red notification light cant turn off

alive
alive Member Posts: 1 New User

I just bought new acer liquid jade s55 i charged it fully like the instruction then 1 week after my phone just lagged and restart itself i dont know what happen and it wont even charge 

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    so no LED when on charge?

    I'm not an Acer employee.
  • casagrande2407
    casagrande2407 Member Posts: 1 New User

    I have a similar problem. The phone (Liquid so) is totally unresponsive, no red light. When connected to the external charger the blue light is on but that's it. Powering on and hard reset both don't work. Any advice?

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Contact Acer support service, blue led on AC charge is an hardware issue.

    I'm not an Acer employee.