V5-122P Purchased Recovery USB and it will not work! Help!

civilclerk1
civilclerk1 Member Posts: 1 New User

I recently purchased the recovery USB from Acer because my notebook went to a blank screen and wouldn't do anything. I tried to recover it to no avail. The only screen I keep getting is that something is wrong with your version of Windows, enter the recovery USB or CD.....  Anyway, following the instructions on the USB package I received does NOTHING! Same boat! I changed the boot order to USB HDD in the BIOS, saved that and exit. The PC should then boot up to my recovery USB. Nope. It shows the Acer logo, spins then blank screen again. Any ideas??

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    can you try to press F12 at boot (if boot list is enabled from BIOS) and force USB selection as bootable device?

    I'm not an Acer employee.
  • realpommy
    realpommy Member Posts: 1 New User

    I cannot get my Aspire V5 122P to boot from USB. I have 3 alternatives. i tried all 3 with 2 different bootable memory sticks.

     

    Anyone has any ideas?