I cannot get my webcam going. What might be the problem? The webcam is built into my laptop.

william5419
william5419 Member Posts: 6 New User

My ACER laptop, an Aspire 5732Z seems to have an issue with the internal webcam. The webcam is not functioning right now.  What might be the problem with it?  I want to use it with Skype.

 

Thanks to anyone who can help.  Smiley Happy

Answers

  • Blayn-Acer
    Blayn-Acer Administrator Posts: 2,355 Community Administrator

    Does it function using the crystal eye software? Try launching Acer Crystal Eye web cam software and check to see if you can see the image on the camere. If you do, then the camera is working, and you would need to change your Skype configuration settings.

This discussion has been closed.