Cannot charge Iconia A1-810

Naglo
Naglo Member Posts: 2 New User

Hi,

 

I have a problem with my Acer Iconia Tab A1-810: it will not charge. When I connect the charger, it vibrates every two seconds but it never charges. I have left it connected to the charger for 12 hours straight (as recommended on the Acer support site), but it is still not possible to start it.

 

I have tried to start it with the start button as well as starting by holding the volume up button and then holding the start button for 3 seconds (as recommended on the Acer support site), but nothing works. As I cannot start it by using the volume and start buttons together, I guess there is not simply enough power left in the battery.

 

I have tried to press the factory reset button, when it tries to charge as well as after 12 hours of charging but nothing happens.

 

I have also tested using another, identical charger, to no avail. I have not had any system problems in the past with the tablet

 

How do I solve this? I have no issues with doing a complete factory reset.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    if you tablet has a notificaiton LED, when charging is blue or red?

     

    by the way, i think that battery went too low in charge that it can't even handle the charge routine, probably you need to contact your seller or Acer support service.

    I'm not an Acer employee.
  • Naglo
    Naglo Member Posts: 2 New User

    Thanks. I have now contacted Acer Support, so I hope they will be able to fix it.