I think Acer eRecovery Management broke my PC

thomasmol

Hi people,

Yesterday I decided it was time to clean up my pc by performing a complete reinstall.

I was checking the microsoft site which told me to contact Acer about reinstalling windows since

it came with the pc. So I used the Acer eRecovery Management tool to reinstall.

I selected the 'Restore Operating System to Factory Defaults' or something like that.

Everything worked fine, progress got to 'finished' followed by a restart.

Then it said some (good, 'preparing'-like) things in a really oldschool windows95-style which I don't know is correct.

It looked like 8bit stuff. Next was another restart and I noticed I didn't hear the beep like usual.

No image, no sounds, nothing. (I tried both GPU inputs). The CPU light also didnt seem to be

doing things.

What happened? I missed a big conference call over the internet by this..

I really really don't know what to do.

Kind regards,

Thomas

(I'm on a Aspire X3950 I believe)

Accepted answers

IronFly

Ok, try this:

unplug the power cord

open the PC case and look for the CMOS battery, normally are a round coin battery (CR2025) and it's under the CPU.

take off the battery and wait 5 minutes, push the power button twice, put back the battery, plug back the power cord and try to boot.

All comments

IronFly

if you try to boot now, what happen?

do you see the Acer boot logo?

do you hear fans starting?

thomasmol

Hi IronFly, thank you for your time.

All fans are running, but no boot logo or any other sign of life (except the lit powerbutton)

Thomas

IronFly

Ok, try this:

unplug the power cord

open the PC case and look for the CMOS battery, normally are a round coin battery (CR2025) and it's under the CPU.

take off the battery and wait 5 minutes, push the power button twice, put back the battery, plug back the power cord and try to boot.

thomasmol

Wow, you are a saint! It worked!
The computer boots to this screen now; www.4gp.tw/ba3e/1438894025998.jpg
Since ive never seen it before I do not know what to do.
Should I just press F1 to continue?

Kind regards,
Thomas

IronFly

Press DEL, then on BIOS, move to the last tab (save and exit) choose load default or optimal default, save and exit

let the PC boot and check if it's alive. Smiley Happy

thomasmol

You, sir, deserve a medal.
I can't thank you enough for all this!

I just completed the first-use installation and it's now all working!

Thank you so much!
Thomas