Acer G246HL Monitor Drivers

gtadamsesq
gtadamsesq Member Posts: 3 New User

Device Manager shows my new monitor as "Generic PnP Monitor; Drivers by Microsoft; dated 6/21/2006; version 10.0.10240.16384.  The Acer website says latest drivers are 2012/05/09.  I downloaded them, and the two driver files downloaded are G246HL.ICM (ICC Profile; 101kb) and G245HL.inf (Setup Information; 2kb).  I ran Device Manager; clicked Update Drivers; browsed to the unzipped driver folder; and it still says "The best driver software for your device is already installed".  Why would that be?  How do I get the drivers downloaded from Acer installed?

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    gtadamsesq,

     

    Try and direct right to the .inf file rather than the folder unzipped folder, see if that works. Another option would be to run Windows Updates and see if it lists the monitor driver as an optional update.

  • ksiemb
    ksiemb Member Posts: 10 New User

    Is a Graphics controller shown in device manager for the Monitor ? If not, download from intel.com for your OS.

  • gtadamsesq
    gtadamsesq Member Posts: 3 New User

    The computer failed to start up this morning.  Most likely the power supply.  Have one on order.  Will chase the monitor issue when I get the computer back up and running again.  Thanks for the inputs.

  • gtadamsesq
    gtadamsesq Member Posts: 3 New User

    Computer is back up and running, with a clean install of Windows 10, and recognizes the monitor brand and model, as well as latest drivers.  Issue resolved.  Thanks for your inputs.