Mode

ecr e since installing windows 10 my Aspire R7-571-6858 will not power down via the screen,

Member Posts: 1 New User

Since installing Windows 10 my Aspire R7-571-6858 will not shut down properly when using the screen prompt.  The monitor will power down but the keyboard remains backlit and the power light remains on.  I have to force a shut down manually via the power button.

Answers

  • Member Posts: 2,362 Skilled Specialist WiFi Icon

    fdrrdl,

     

    Shutting a system down is a basic operating system function. You can attempt to perform a refresh of the unit to see if there might be some corrupt drivers or files installed.

     

    the other alternative is to go back to Windows 8, then upgrade again.

Join in, share your experience!

It looks like you're new here. Sign in or register to get started.
Sign-in / Register

Join in, share your experience!

It looks like you're new here. Sign in or register to get started.
Sign-in / Register