Alps Touchpad weirdness on V5-573P

stevenmalin

Hi everybody,

I upgraded to Windows 10, everything seems mostly smooth so far, except for my touchpad. I use the dual finger scrolling feature quite frequently, but now when I attempt to use it, I see a weird box appear (touch screen related, I think), then the context menu opens up (like a right-click), then it actually scrolls.  I end up having to run my fingers about 3/4 the way across the touchpad before it actually starts scrolling.  It's quite frustrating and impacts the usability of the laptop.

 

I have downloaded and installed the Windows 10 drivers for the touchpad.  No help.

 

I don't know if anyone else has this issue as well, but some features are disabled (like scroll speed, invert scrolling, etc.).  Anyone know how to enable those options?

 

I can probably record the screen for an example of what's going on.  Any insight would be great.  Thanks!

stevenmalin

 

Took a lot of digging (and gave up a few times) but I figured out the fix.

 

The Alps driver for Windows 10 (8.100.2020.212) is great.  The driver for Windows 8 (8.103.2020.206), despite being a newer driver, is absolute ****.  When I download the Windows 10 driver, everything works until Windows update detects that I don't have the latest touchpad driver, and it automatically downloads and installs the newest driver.

 

I recently came across this article, which describes how to disable automatic driver updates:

 

http://winsupersite.com/windows-10/stop-automatic-driver-updates-windows-10

 

Follow the instructions to disable driver updates.

 

Uninstall the drivers for the touchpad via Device Manager and Add/Remove Programs, then restart, then download and install the Windows 10 driver, and restart again.  It should work fine after that.