Video sound only

Cinder_81
Cinder_81 Member Posts: 1 New User

 I ugraded my Aspire 7560-sb416 laptop to Windows 10 sound only on videos now, how do I fix this issue?

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    Cinder_81,

     

    The video plays but there is only sound, no video, hmm. Are you trying to use the Windows movies & TV app to play the videos? I would suggest making sure you have all the Windows updates and contact the Microsoft Answer Desk and see if they have any advice if you still have the issue.