Iconia W3 810 won't allow USB external disc drive to use recovery discs

GhostWriter
GhostWriter Member Posts: 1 New User

Hello fellow Acerites and thanks in advance for your help!

 

My Iconia tablet's Windows installation has gone sour and I have the recovery discs from Acer.  However, the tablet will not allow me to use my external USB disc drive to install them. Acer tells me the solution has been posted on this forum, but I cannot find it.

 

Help please?

Answers

  • billsey
    billsey ACE Posts: 35,677 Trailblazer

    You need external power for the drive, either direct power to the drive or by connecting to a powered USB hub. The drive will show up without it, but there won't be enough juice to run the motor.

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