Acer b1-710 wont reboot

cj_83
cj_83 Member Posts: 1 New User

Hi, i did a hard reset on my daughters tablet clicked wipe data/factory reset then clicked delete all user data then it said data wipe completed i then clicked reboot system now, the screen then went black and did nothing else can any one help me plz. thanks

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    cj_83,

     

    Make sure the tablet is plugged in, then press and hold the power button for about 15 seconds and see if anything happens. If nothing happens, press and hold the power button for another 15 seconds and see if anything happens. Maybe it is just stuck and needs a hard power off and power back on.