my acer take long time to start up

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haiderali79
haiderali79 Member Posts: 5 New User

hi 

first sorry for my bad english 

 

i have acer v3-571g running windows 8.1 the problem begin when i left my pc 20 days without useing it because i had final exam and when press power button its taked more then usaully about 30 second nothing shown just a black screen before just to see acer logo and ever day i power it on the time become longer and longer now its take more than 10 minutes  well i did may thing to solve this

 

problem ( full forrmat the hhd with all partitions , reinstall windows 8.1 , switch to UEFI , replace hhd, remove battery)

 

one think i have noticed at this time when its black screen there is LED light keeping turn on/of  every second

i take a picture its betwen the wifi and battery  and after the pc boot up its become turn on/of very fast

 

idont now what should i do 

KoucITtZRZqSc2fyVll7CdqmtFfdZykxyzTkGRYejEo.jpg

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    that led is HDD activity, so probably there's something going wrong on HDD side.

     

    can you please download HDD tune and check for any error?

    http://www.hdtune.com/download.html

     

    check under Health tab and give also an Error scan.

    I'm not an Acer employee.
  • haiderali79
    haiderali79 Member Posts: 5 New User
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    hi ironfly thanks for answer

     

    i used this program and this is the result i really dont know what it mean is my HHD the problem?

     

    Screenshot (1).png

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    you don't need to do the benchmark.

     

    check under Health tab

    click the Error Scan tab and give the HDD a test

    I'm not an Acer employee.
  • haiderali79
    haiderali79 Member Posts: 5 New User
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    well this is the result is that mean the problem come from my HHD 

     

    Screenshot (3).png

     

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    0.1% damaged blocks are not an issue.

     

    under Health tab do you have any warning?

    I'm not an Acer employee.
  • haiderali79
    haiderali79 Member Posts: 5 New User
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    thats what i have got

     

    Screenshot (4).png

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer
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    Ok, backup all your personal data then:

     

    1) if you are still under warranty, give Acer support a call

    2) if you are out of warranty, go to a computer shop and ask for a new HDD

    I'm not an Acer employee.
  • haiderali79
    haiderali79 Member Posts: 5 New User
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    Hi ironfly after 5 days I bought new HHD and nothing has changed then right now I open it i remove the cmos battery and steal the same time Last thing I already remove the dvd and steal the same situation the battery removed is that mean the problem with my mathbord???