I have an Iconia 8 w1-810. I put in my password and the screen goes blank

Storm73
Storm73 Member Posts: 1 New User

I have an Iconia 8 W1-810. I can put in the pasword but then the screen goes blank. The password is correct,  it tells me if I put the wrong one in. If i then press the power button and get the log-in screen up, but it says it's locked and disappears again. I can use the camera and when a mesage from macafee came up I could  click onto the inyernet, but when I closed the tab down, the screen was still blank. Any ideas please?

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    Storm73,

     

    Try the steps in this article to see if you can get to the advanced options and possibly run a start up repair or refresh to see if that fixes the issue.