Reset Network adapter

sooted7s
sooted7s Member Posts: 2 New User

I have a new E5-771G with a realtek RTL8723BE wireless card.  I will every so often come back to my laptop and find that the network connection has been dropped.  It says either disconnected or limited.  I will try to reconnect to no avail.  When I turn off WIFI then turn back on, all is good.  No other devices have an issue with the wireless network only the laptop.  I have the most up to date driver.  I am sure that there is someone else out there that has had this problem, mine was rioght out of the box.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Try to disable power saving on wifi adapter:

     

    windows key logo + x

    select Device Manager

    click on Network adapters

    double click on your Realtek adapter

    look for a tab labeled Power management

     

    untick allow the computer to turn off.....

    Click Ok

    close all windows

     

    reboot just to be sure the setting is saved and retry

    I'm not an Acer employee.
  • sooted7s
    sooted7s Member Posts: 2 New User

    Ironfly, thanks for the suggestion.  Unfortuneately it did not work.  Sorry for the long delay but I just got back from 2 weeks holidays in the wilderness so I was away from the laptop and internet.  This is frustrating as I will queue up a handfull of downloads to go overnight and when I wakeup they will not be complete.  I still have to turn off WIFI, then turn back on.  Disconnecting and reconnecting to the the wireless does not solve it.  Any other suggestions?

     

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    windows key logo + x

    select power option

    click change plan settings on the selected plan

    then click change advanced power settings

    from the list

    click on Wireless adapter settings and choose Maximum Performance

    click Apply, Ok and close all windows

    Reboot and try again

    I'm not an Acer employee.