Aspire XC-603G overheats easily

dukepaulus
dukepaulus Member Posts: 2 New User

I ordered an Aspire XC-603G recently and right out of the box it's having some serious issues. It overheats and shuts down if the CPU gets busy at all, especially when rendering video. Flash video, directx, it doesn't really matter, the computer shuts down FAR too easily. I know it's an overheating issue because I have checked the windows event logs after each shutdown.

Any help would be very appreciated.

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    CPU heatsink loose?

    bad thermal paste?

    no intake - outake fans?

    I'm not an Acer employee.
  • dukepaulus
    dukepaulus Member Posts: 2 New User

    This is a preconstructed PC, I don't actually know where to find any of those in it. But everything inside looks to be attached properly.

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    yeah i know it.

     

    my questions were just standard issues that can produce overheating.

     

    honestly, since your PC is new and you are still under warranty, i would contact the Acer support service or your seller.

    I'm not an Acer employee.