Problems with Acer VGA/RJ45 adapter

Hi All, I am new to this community. I have had an Acer Asire V5-571P for a year or so now and am frustrated by the internet connection port. The laptop came with an adaptor which has a VGA and a Cat5 connector. This has worked fine for most of the time I have had the laptop, but recently it started to work intemittently, so I bought a new one - an acer product, and that too has failed, leaving me just with WiFi. WiFi is fine, but by no means as good as wired. Are Acer providing replacements free of charge for these failed adapters. To be honest its a really very poor design - there is too much weight onthe cable and I suspect that this has caused the internal widers to break. This shoudl have been a rigid piece of kit and not as it is designed.

Not at all happy with this feature on the laptop.

Any thoughts/advice before I go direct to Acer on this issue?

Cheers

Per

Accepted answers

IronFly

Honestly?

i would contact Acer support service, 2 adapters broken is not a standard behaviour.

All comments

IronFly

Honestly?

i would contact Acer support service, 2 adapters broken is not a standard behaviour.

root2

Is that the response from this community? I can see this is going to be a nightmare to solve this combo LAN/VGA issue. I am here also for this issue and have searched high and low on the internet to see if anything comes up on the Acer and no drivers or anyone providing with any info.

Anyone with technical info on this issue like download this, change a registry, modify the driver or something????

Quick Links

Top Members

Weekly

Puraw 280

Jack22 160

RenanVilela 95

Diya1811 90

GAMING6698 75

Swift Series Intel^® Evo™

Game Pass

Acer Corner

Gaming on Chromebook

Swift Series Intel® Evo™

Game Pass

Acer Corner

Gaming on Chromebook

Swift Series Intel^® Evo™