no wifi since power cut

valorsteve
valorsteve Member Posts: 6 New User

hi, i have a big prob with my aspire z5771 running win7. we had a power cut and since then have had no wifi, have down loaded and installed linux mint mate as advised on another site but that shows no wifi adaptors, couldn't restore to an earlier date as system said there were no restore points, have now restored thro acer file to factory settings but the system still shows no wifi adaptors is this the end of the line, hope someone can help, thanks, steve

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    Have you checked under Device manager/network adapters?

    I'm not an Acer employee.
  • valorsteve
    valorsteve Member Posts: 6 New User
    Yes, no wifi adapters are there even under hidden devices. According to aver for my pic I should have I think Realtec wireless lam but can't find this
  • valorsteve
    valorsteve Member Posts: 6 New User

    i cant access the net on this pc to down load this driver but i can on another pc and transfer to a flashdrive but where do i then transfer it to on my knackered pc

  • JordanB
    JordanB ACE Posts: 3,729 Pathfinder
    Interestingly enough, the person in the link below had same issue. I don't think you'd have to go to such drastic measures as removing it......maybe just unplug your computer from the electrical outlet?

    You could copy the driver file to your desktop or downloads or documents......it doesn't matter.

    http://www.techsupportforum.com/forums/f136/solved-wireless-network-adapter-missing-640176.html
    I'm not an Acer employee.
  • valorsteve
    valorsteve Member Posts: 6 New User

    hi, downloaded driver and installed no luck but here poss is the interesting bit for you guys [not for me as i am pulling my hair out] i have a wireless dongle which i tried to install no luck there so i tried to install on another pc running win7 with success so uninstalled it again and and reinstalled to check each process and replicate it on the dud machine so inserted disc and clicked setup loaded with a few boxes to tick when completed checked where it had gone surprise network adaptors then did the dud everything was the same but on completion not filed in network adaptors hidden or otherwise so a real puzzler for me hope someone has some idea, thanks, steve

  • JordanB
    JordanB ACE Posts: 3,729 Pathfinder
    Carefully read the link that I gave you in previous post. And do what they did.
    I'm not an Acer employee.
  • valorsteve
    valorsteve Member Posts: 6 New User

    i did this and downloaded the latest driver

  • JordanB
    JordanB ACE Posts: 3,729 Pathfinder
    So you actually physicall removed the ralink wifi card from the computer and then rebooted the computer?

    Where did you get the latest driver?
    I'm not an Acer employee.
  • valorsteve
    valorsteve Member Posts: 6 New User

    ah no i didn't physically remove it thats a bit beyond me thats why i tried to use a dongle so i could bypass the other system