[Need Help]I have b1-810 i can't turn my wifi on, Mac address unavailabe

Masinec
Masinec Member Posts: 1 New User

I've tried factory reset and its still the same, always stuck on wifi turning on... any help is appriciated

Answers

  • billsey
    billsey ACE Posts: 35,638 Trailblazer

    Don't think I've seen that error before, but if the MAC address is corrupted then it would make sense. Best bet is to back everything up, do a reset and see if that clears the corruption.

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  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    he already did a reset, so i think it's more hardware related.

    as last resort before sending to service, try to flash an update or full image zip but this depends if it's available for your build number/version:

    http://us.acer.com/ac/en/US/content/drivers/4756;-;A1-810

    I'm not an Acer employee.