"Backspace", "/", "Enter" and "colon/semi-colon" Keys Work Intermittently

keelydog

Hi,

 

I own an Aspire V3-771G-6485 laptop. It was purchased on May 20, 2013.

 

4 keys on the keyboard work intermittently. They are the "Backspace", "/", "Enter" and "colon/semi-colon" keys. All of the keys on the 10-key pad work fine, so the only key I can't improvise is the "colon" key.

 

I don't have a USB keyboard to test out, does this matter?

 

Please help, thanks!

GuruAid-CS

This is more likely to be a hardware issue. You are advised to contact your nearest Acer service center for further assistance. To do this, the following link can be helpful:
http://us.acer.com/ac/en/US/content/service-contact

 

Hope this will help you.