Acer a1 840 screen not working

sarab_12052
sarab_12052 Member Posts: 1 New User

i was playing on it one day and it went to reset (like it sometimes does).....no big deal. but this time when it comes back on there is no picture on the screen. I can see that the backlight is on, and it will even let me push apps and stuff canse i can hear the sounds for like when you slid to unlock. not sure what the deal is, please help anyone

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    are you able to shut down and reboot?

     

    can you see the boot animation?

     

    if not, probably it's an hardware issue, you need to contact the Acer support service if under warranty or your seller. 

    I'm not an Acer employee.