The battery status is stuck in 15% in my Acer Iconia One. Charges normally. It is preventing update.

memachado
memachado Member Posts: 1 New User

The battery status is stuck in 15% in my Acer Iconia One. Charges normally. It is preventing update.

Can someone help me?

Answers

  • IronFly
    IronFly ACE Posts: 18,413 Trailblazer

    You can try 2 things:

     

    1) let it discharge completly, then plug the AC charger without turn the tablet on and leave it until if finish charging, then power it on and check if battery charge is correct

     

    2) do a factory reset (backup you data before doing it). settings/backup&reset - factory data reset

    I'm not an Acer employee.