HELP !!!!! Where can i download camera driver for aspire e5-571-34ga?

bryanortiz07
bryanortiz07 Member Posts: 3 New User
edited September 2023 in 2019 Archives

My built in camera is not working. It used to work but one day it just stop working. Untitled.jpgUntitled1.jpg

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    bryanortiz07,

     

    Can you remember when it last worked, you can try and perform a system restore to when it was working. It could be something simple like a Windows update may not have installed correctly.

     

    You can also attempt to install the drivers from our support site to see if that fixes it.

  • bryanortiz07
    bryanortiz07 Member Posts: 3 New User

    this happened i think 2 months ago. i am searching for driver on the site but i was unable to find any driver for the camera of my laptop. some links may help.

    i was able to dowload some webcam drivers but it cant install it. it says webcam device not found.i already tried system restore but nothing happened.

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    bryanortiz07,

     

    Try and bring up the Acer Recovery Management application and see if you can use the Reinstall Applications and Drivers to install the camera drivers.

  • bryanortiz07
    bryanortiz07 Member Posts: 3 New User
    i cant see any camera driver in choices. Smiley Sad
  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    bryanortiz07,

     

    If there are no drivers listed there and we have none for download it sounds like it was using the Windows drivers for the camera. If you have tried a system restore to when it worked correctly and it still does not work, the last thing to try and do is remove the listed installed drivers and restart the computer to see if it finds and installs it. Should that fail, a refresh can be done, and if that fails, back your data up and restore to factory defaults to see if it comes back.

     

    If you do all that and it still does not work, it could be a hardware issue and contacting Acer technical support in your area would be the next step for options.

  • Evelyn123
    Evelyn123 Member Posts: 2 New User
    Suddenly lost Skype from my Windows 10 Aspire E5-773 and when I reinstalled it there was no webcam function.  Can anyone tell me, in simple, easy steps, how to restore the internal webcam in my laptop so that it works with Skype?
  • Evelyn123
    Evelyn123 Member Posts: 2 New User
    Suddenly lost Skype from my Windows 10 Aspire E5-773 and when I reinstalled it there was no webcam function.  Can anyone tell me, in simple, easy steps, how to restore the internal webcam in my laptop so that it works with Skype?
  • Vandross
    Vandross Member Posts: 9 New User
    My camera stopped working on my Aspire E5-522-89W6 Notebook,   I go onto skype and it shows that i have no camera,  I look in the actual information for this model on the acer care center and it doesn't even show a cam as a built in device...   how do i fix this...   when i try to use the cam it shows the little light on the front  but get no picture