NVIDIA 710M crash on V3-571G

enri91
enri91 Member Posts: 2 New User

Hi all It's from some months that when i try to start a game or any other application that would use the NVIDIA Graphic Card, the entire laptop crashes/freezes and must be restarted manually. If i run the same applications with the Intel Integrated graphic card, it works well...but i would like to use the nvidia graphic card.. I've a Aspire V3-571G, with NVIDIA 710M, i've already tried to change/update/downgrade/reinstall many versions of the nvidia driver, with the same results. If I launch the Nvidia control panel, in the 3D image preview, i see the rotating logo image with "corrupted pixels and lines" (I don't know how to explain better..) and if i don't close the window fast, the pc freeze and must be restarted, if i close in time the window of the nvidia control panel, a message appear: "The video driver has stopped working and has been correctly restored" (or something like that, translated from italian) I don't know what try, i'm thinking to format the pc, but i'd like to try any solution i find, if there is any. Hve you any ideas? Thanks

Answers

  • enri91
    enri91 Member Posts: 2 New User

    Hi all

     

    It's from some months that when i try to start a game or any other application that would use the NVIDIA Graphic Card, the entire laptop crashes/freezes and must be restarted manually. If i run the same applications with the Intel Integrated graphic card, it works well...but i would like to use the nvidia graphic card..

     

    I've a Aspire V3-571G, with NVIDIA 710M, i've already tried to change/update/downgrade/reinstall many versions of the nvidia driver, with the same results.

     

    If I launch the Nvidia control panel, in the 3D image preview, i see the rotating logo image with "corrupted pixels and lines" (I don't know how to explain better..) and if i don't close the window fast, the pc freeze and must be restarted, if i close in time the window of the nvidia control panel, a message appear: "The video driver has stopped working and has been correctly restored" (or something like that, translated from italian)

     

    I don't know what try, i'm thinking to format the pc, but i'd like to try any solution i find, if there is any.

     

    Hve you any ideas? Thanks

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    enri91,

     

    If possible, choose the clean install option in the NVidia graphics drivers rather than a regular update to rule out any corruption (if you haven't).

     

    You can choose to do a recovery of the system with your recovery media or the recovery partition if you would like, when you choose to update the NVidia graphic drivers choose clean install.