Please help me find drivers for acer aspire E 14 E5-471-34VF

ch1132
ch1132 Member Posts: 1 New User

so i have a relative visiting me from Laos, ASIA and his laptop hdd died on him. We installed new hdd and windows 7 but cannot find any drivers because he probably from out of USA. Ive tried the drivers i found for model E5-471 which are for windows 8 only and all they do is freeze up his laptop or say it is not compatible. Is there anyway to find drivers for the model above on a windows 7 ? I did try the worldwide support but still no drivers detected or some were in different language i cannot read. Please help thank you very much.

Answers

  • -Justin
    -Justin Member Posts: 2,362 Skilled Specialist WiFi Icon

    ch1132,

     

    We only have Windows 8 drivers listed for the notebook because it appears that is all that model shipped with. If Windows 7 was installed, it means it is a retail copy and you would have to rely on Windows to provide drivers. The good news is that Windows 7 is VERY good at finding drivers in the optional section of Windows Update. If you are looking for drivers that it was not able to find you would most likely have to go to the manufacturer's website for the specific hardware that is having a problem, i.e. touchpad drivers would have to be downloaded from ELANTECH or Synaptics, depending on which one it had.

     

    If you need to know which pieces of hardware are installed, you can click on this link on our drivers and manuals page and it will help out a little bit, Need to know the hardware on your system to choose the right drivers?, or you can just click here for a direct link.