Hello, I am wondering could acer staff or anybody perhaphs help me? I have the orginal OEM backup from the acer/gateway recovery on USB 16gb like said before.. but it is 8.0.. I don't want to downgrade to 8.0 if i need to use it again and i have had to use before and it was a huge pain in the butt to install 8.0's updates and install 8.1 again.. Is there a way to get an .iso from you guys for 8.1 with the correct drivers and such or should i just get the windows 8.1 media recovery iso drive maker thing from the microsoft site ( http://windows.microsoft.com/en-us/windows-8/create-reset-refresh-media ) and download the drivers from the Gateway.com NE56R41u laptop driver page and put them on the flash drive in a driver's folder and install them one by one after the clean install if ever needed?